Global Knowledge launches free ITIL® training for public sector
As budget pressure continues all Central and Local Government workers are offered best practice education by leading Service Management provider
IT and business skills training provider, Global Knowledge, is launching a free foundation ITIL® training portal [www.globalknowledge.co.uk/Government-Portal] to provide service management training to public sector workers hit hard by the funding cuts. The recession has left the public sector reeling from a series of budget reductions and deficits, leaving questions about the ability of some to develop best practice beyond those with paramount needs. However, the portal will help anyone with a valid email address gain access to materials accredited by APMG.
A recent survey conducted by Gartner found that ITIL® delivered benefits to 97% of organisations that adopted the method with 70% reporting that the improvements were very tangible.
“Global Knowledge has always had a good relationship with the public sector and in view of the current challenges with budgets and discretionary spend, it seemed an appropriate time to give something back with no strings attached,” explained Allan Pettman, UK managing director of Global Knowledge. “We hope that it provides a chance for those people who might not get approval to do the learning to still have the opportunity.”
The hosted portal allows trainees to access the material from wherever they are through a simple username and password access. This will not only give public sector employees the chance to learn and develop at their leisure, but also empower the agencies, departments and governments they serve.
“This is an innovative approach from Global Knowledge, a company we have accredited for several products. They are one of the first providers of the new complementary ‘Analyst Series’ of Service Management courses from APMG. We are all aware of the need to reduce government expenditure and we hope this will give all departments the chance to access service management training to continue creating processes and practices which drive efficiencies,” explained Richard Pharro, CEO of APMG.