CERTPOINT Systems Proves That L&D Brings Real Business Benefit • Publishes White Paper “Showing the impact of learning”
Clients are looking for business-led L&D solutions, says Ara Ohanian, CERTPOINT’s Chief Happiness Officer and CEO.
August 9 2012. Roslyn, NY. It has always been important for the L&D function to show its impact on the organization. In the current unforgiving economic climate, it is essential.
With budgets currently tight, spending on learning and development has never been under closer scrutiny. How can L&D professionals show that their work and spending on learning technologies is not only justified, but is actually adding value to the business?
Comments Ara Ohanian, Chief Happiness Officer and CEO, CERTPOINT Systems “Clients are looking to launch business-led L&D initiatives to ensure their sales and support channels demonstrate superior product-related knowledge when facing customers and prospects. This is the key to accelerated sales and higher levels of customer satisfaction – and can prove L&D's commercial value to the enterprise.”
The latest in a series of White Papers published by CERTPOINT Systems, “Showing the impact of learning” takes executives through two trusted methods to show the value of learning programs. Whether the benefits of learning are directly or indirectly attributable, this White Paper analyzes several worked examples, showing exactly how to demonstrate the contribution L&D makes to the business.
The paper also provides useful insights into how to present calculations for maximum impact and draws on case studies to illustrate how to carry out the calculations of learning value.
Please follow this link to download the White Paper to discover how to demonstrate the impact of learning programs and show the value L&D adds to the business:
http://www.certpointsystems.com/en/resources/white-paper.html