Rustici Software’s latest eBook shares the technical considerations for effective partner training programs
The eBook highlights the benefits of implementing partner education programs and best practices for distributing training content across multiple channels.
Rustici Software, the global expert in eLearning standards and learning technologies, has published a new ebook, "Launching Your Customer Education Program: Technical Considerations for Taking Training to Your Partners." This comprehensive guide addresses the growing need for organizations to effectively distribute product training to external audiences, including distributors, channel partners, and customers.
The eBook delves into the technical considerations for delivering training outside of an internal Learning Management System (LMS), emphasizing the importance of consistent information, visibility into usage, and efficient content distribution. A key focus is moving away from traditional models to a more integrated approach of centrally managing content and streamlining course administration. This allows for real-time updates, reduced administrative burdens, and enhanced control over intellectual property and content updates.
“As your customer base grows or your products become more complex, you need a reliable way to not only distribute your training to your partners and customers, but also to track the overall performance and effectiveness of your training. Our latest eBook provides actionable advice for meeting your external partners where they are,” said Tammy Rutherford, Managing Director, Rustici Software.
This eBook includes insights into:
- Benefits for the organization, like increased revenue, improved customer retention, and reduced support costs.
- Technology challenges and solutions to overcome them.
- How real companies have used content distribution solutions, like Rustici Software’s Content Controller, to further business goals and deliver training to their partners’ chosen system.
Download your copy of “Launching Your Customer Education Program: Technical Considerations for Taking Training to Your Partners.”
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About Rustici Software
Based in Franklin, TN, Rustici Software helps companies in the eLearning space work well together. As the world’s leading standards experts, it provides the tools and knowledge to help companies create, distribute, manage and play eLearning content. Since 2002, Rustici has assisted hundreds of eLearning software vendors, organizations, and government agencies conform to specifications like SCORM, xAPI, cmi5, LTI, and AICC. Rustici Software is part of Learning Technologies Group (LTG). Learn more at rusticisoftware.com.