Inside the AI Coach: What We Learned Building GenAI Learning Experiences in a Global Enterprise
At the Learning Technologies Autumn Forum, online this October, Peter Manniche Riber will share lessons from developing AI applications including a Dilemma Coach for practising difficult leadership conversations and an individual development and career coach.
As interest in generative AI continues to grow, L&D teams are moving beyond experimentation and beginning to ask harder questions about what it takes to build AI-enabled learning experiences that work in the real world. The challenge is no longer simply identifying possible use cases. It is determining where AI can genuinely improve performance, how those experiences should be designed, and what is required to deploy them responsibly at scale.
Drawing on his work at Novo Nordisk, Peter Manniche Riber will share lessons from developing AI applications including a Dilemma Coach for practising difficult leadership conversations and an individual development and career coach. He will explore how these experiences were approached, what teams learned through implementation, and how decisions about data, governance, design, and business value shaped the work.
The session will move beyond the familiar catalogue of GenAI possibilities to examine the realities of enterprise implementation. Attendees will gain a practical perspective on how L&D can start with performance needs, make better decisions about where AI adds value, and build learning experiences that can survive the complexity of a large organisation.
Key topics include:
- Moving from AI use cases to enterprise implementation
- Designing AI-enabled coaching and practice experiences around real performance needs
- Lessons from building GenAI learning applications inside a global organisation
- The role of governance, data, and organisational context in AI deployment
- Connecting AI-enabled learning investments with performance and business value
"Inside the AI Coach: What We Learned Building GenAI Learning Experiences in a Global Enterprise" takes place at the LTAF 2026 online event on Tuesday, October 20, 2026 13:30 to 14:30.
The Learning Technologies Autumn Forum takes place online on 13, 15, 20 and 22 October. The conference programme is available from the Learning Technologies Autumn Forum website.