Project Agency’s survey shows sponsors failing
Project management training and development specialist, Project Agency, has revealed that, in a survey of over 1,300 people who have attended its project management events, over 52 per cent believe that the roles, responsibilities and levels of authority relating to their projects are unclear.
Only five per cent of those polled disagree.
Ron Rosenhead, chief executive at Project Agency, commented:
"Running training events is often a dumping ground for people's
frustrations - but many of those frustrations have a basis in fact.
Such a strong response to our survey suggests that the issue of
ineffective or even absent project sponsors is widespread and is
having serious consequences for UK plc.
"All projects need a sponsor - someone who gives senior executive
support to the project manager and project," he explained. "This
person commissions others to undertake the project; briefs the
project manager about the project, its history and any 'political
issues' surrounding it; agrees the level of accountability and
responsibility the project manager will have; signs off the
business case and other project management documents, and actively
reviews the project with the project manager at agreed dates
ensuring it's 'on track'.
"Those who come on our project management courses - including over
14,000 people who've attended our 'Perfect Project' course - tell
us repeatedly that the vital role of the sponsor is often
missing."
Rosenhead, who has amassed many years of experience as a project
manager, trainer and commentator on all aspects of project
management, believes that sponsorship is an active process and one
of the keys to project success.
"Without active participation by senior managers, projects can be
given an impossible delivery date and project managers don't
receive the authority they need to ensure the project succeeds," he
said.
"Sponsors need to be trained and developed to ensure that the
sponsor role is carried out effectively," he continued. "This is
not so much a criticism of the UK's senior managers but, rather, a
plea for them to take their sponsorship role seriously, including
attending formal training events.
"If you're senior manager, you should know what your role entails,
as well as the decisions you and the project manager should be
making. You should be agreeing the level of control that's
appropriate for each project and ensuring there's a system for
managing project changes, capturing project risks and identifying
and managing stakeholders.
"The key message is that senior managers must realise that, if a
project is to be delivered, they need to be more involved,"
Rosenhead said. "Of course, we're happy to help both project
managers and sponsors to ensure that their projects proceed
smoothly - and successfully."
End