News story

Thrive unveils Kiki - The AI Assistant that's your smartest sidekick

Learning NewsThrive

Thrive, the fastest-growing learning platform powering brands like Avon, Vodafone and Frasers Group, today announced the launch of Kiki, an intelligent AI Assistant built to guide people to their next learning opportunity, provide instant answers & information and automate admin for people teams.

Kiki is Thrive’s new AI engine - designed to prompt, answer, automate and elevate the employee experience. From surfacing hyper-relevant knowledge to summarising and translating all kinds of content, including traditional SCORM files, Kiki empowers individuals with fast answers, tailored learning opportunities, and seamless support wherever they work.

What makes Kiki different?

Kiki is not another chatbot. She’s fully brandable, deeply personalised, and will very soon integrate with the tools you love, including federated sources like SharePoint, Google Drive, Notion and Confluence. 

Whether you need product information, policies, or the next upskill opportunity, Kiki delivers exactly what you need, when you need it – all without disrupting your flow.

Kiki in action:

  • Delivers instant answers from your Thrive content, including SCORM, video and other connected sources

  • Understands individual roles, behaviours and skills to personalise every response and prompt

  • Automates admin tasks and content management with ease, such as merge tags, video time stamps, and autotagging

  • Creates AI-powered content, quizzes, and summaries in seconds. Thrive is also the first learning platform to integrate with Google's VEO2 to generate text-to-video content in their AI Content Creator.

  • Enables natural language queries through Thrive Analyse AI

  • Lives inside your brand, with custom names, tone of voice and full white-labelling options

“Kiki is the smartest teammate you've ever had,”  said Cassie Gasson, Co-CEO at Thrive. 

“She doesn’t just answer questions – she anticipates needs, removes friction and personalises learning in a way that feels like complete magic. 

This is AI done the Thrive way - intuitive, powerful, and wrapped up in the best user experience.”

Thrive’s customers are particularly excited to get their hands on the latest innovation this week:

“Saw a little preview and she’s an absolute game changer!” - Learning and Development Business Partner at The Bannatyne Group

"Wow. Kiki is so different to anything that’s on the market, and it’s going to level up the user experience and decrease resolution time for our employees to get the knowledge they need." - Head of Digital Learning at Frasers Group

Debuting at Learning Technologies UK

Kiki will be unveiled for the first time at Learning Technologies UK this week on April 23–24, alongside two other major product reveals:

  • A reimagined user experience that sets a new benchmark for UX in learning technology

  • A brand-new mobile app - built from the ground up to serve the deskless workforce, with AI at its core

Thrive’s new AI suite marks a step-change in how organisations deliver learning, knowledge and communication - all in one place, with zero complexity. 

This is just the beginning. The roadmap and next steps for Kiki will include advanced workflow automation, multi-agent support, campaign scheduling and so much more.