ConvX - Transforming work conversations through realistic AI-powered role-play
Mediazoo has developed ConvX, an AI-powered role-play platform designed to improve essential workplace communication skills through realistic, voice-to-voice simulations.
ConvX provides a safe environment where managers and employees can practise performance reviews, feedback, team coaching, customer conversations and sales interactions. Real-time coaching, personalised feedback and instant analytics ensure every practice session becomes a powerful learning opportunity, without the risks of real-world consequences.
With Gallup research showing that managers determine 70% of team engagement, ConvX tackles one of the most pressing challenges organisations face: building the capability and confidence to lead conversations that drive culture and performance.
“Many AI tools for Learning promise transformation but miss the human element. ConvX is built to put people first, helping individuals practise the conversations that truly matter. Made by humans, for humans, enabling lasting change by empowering people,” said Giles Smith, CEO of Mediazoo.
“Great culture starts with honest conversations, but many leaders shy away from giving regular feedback or addressing tough coaching moments early. With manager engagement at crisis levels, it’s not just about what to say, but how to lead with confidence and create genuine connection. ConvX gives leaders a safe space to practise, build confidence, and master the conversations that build trust and transform organisational culture,” added Pete Ashcroft, Global Strategy Director at Mediazoo.
“ConvX was designed to feel natural and realistic. Every persona has rich backgrounds and unique personalities, just like real customers and colleagues. This feature enables meaningful practice that mimics real workplace conversations,” said Cheryl Mok, Digital Creative Lead on ConvX.
Daniel Mills, Co-Founder of MMU, after demoing ConvX, commented: “ConvX AI felt incredibly real. It’s a smart, safe way to practise tough conversations and a powerful tool for leadership development - directly addressing the 70% of team engagement that sits in their hands.”
To find out more or book a trial, visit convx.mediazoo.tv.