Mediazoo Group Wins Silver at Learning Technologies Awards for AI-Powered Learning Programme
Mediazoo alongside its partner CALM won Silver at the Learning Technologies Awards for an AI-powered learning programme supporting helpline workers delivering critical mental health conversations. Built around Mediazoo's ConvX platform, the programme uses realistic AI personas to help advisers practise conversations and receive instant feedback. Victoria O'Dea, Sales Director at Mediazoo Creative Studio, said: "We are honoured to see our work recognised at the Learning Technologies Awards. This achievement is a testament to the passion, expertise and commitment of everyone involved, who helped bring the programme to life.”
Mediazoo Group, the creative learning agency, has been awarded Silver for Best Use of AI in a Learning Technologies Project at the prestigious Learning Technologies Awards, alongside its charity partner, Campaign Against Living Miserably (CALM).
The award recognises a groundbreaking blended learning programme developed by Mediazoo and CALM to support helpline staff in building confidence and capability in delivering CALM's three-step, evidence-based conversation model.
One of CALM's core services is its helpline, which provides life-saving, practical mental health support to people experiencing suicidal thoughts and those affected by suicide. Together, Mediazoo and CALM designed a blended learning programme to help helpline workers strengthen the skills and confidence needed to deliver these critical conversations.
At the centre of the programme is ConvX, Mediazoo's AI-powered conversation practice platform, which enables learners to engage in realistic, scenario-based conversations with AI personas in a safe and supportive environment. Helpline workers can practise challenging interactions using natural speech and receive immediate, tailored feedback aligned to CALM's established methodology.
Victoria O'Dea, Sales Director at Mediazoo Creative Studio, said: "We are honoured to see our work recognised at the Learning Technologies Awards. This achievement is a testament to the passion, expertise and commitment of everyone involved, who helped bring the programme to life.
“What makes this project particularly special to me is its real-world impact, supporting people who have some of the most important conversations imaginable. We believe the future of learning lies in combining innovative technology with deep human understanding, and this recognition motivates us to continue pushing boundaries, exploring new possibilities and raising standards across the learning and development sector."
As organisations increasingly explore how AI can enhance learning outcomes, this recognition demonstrates the powerful role technology can play in developing confidence, capability and decision-making in high-pressure, real-world situations.
The award win also reflects Mediazoo's continued investment in AI-enabled learning solutions, reinforcing the agency's commitment to helping organisations create engaging, effective and measurable learning experiences that deliver lasting impact.